Obvious and Underutilized March 23, 2010
Posted by Jeff Fuchs in Lean Tools & Techniques.Tags: mistake-proofing, poke-yoke
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All too often, an overcomplicated solution is sought for a very simple singular problem. Kevin Meyer over at Evolving Excellence analyzes an article about poke-yoke published in the Harvard Business Review. He points out that millions can be spent on ERP software instead of on simple flow improvement, for example. The Review’s article notes that very simple procedures caused hospitals to improve dramatically –such as washing one’s hands before surgery, or marking the limb requiring surgery.
Check out Mr. Meyer’s analysis here.
Obvious and Underutilized March 23, 2010
Posted by Jeff Fuchs in Lean Tools & Techniques.Tags: mistake-proofing, poke-yoke
add a comment
All too often, an overcomplicated solution is sought for a very simple singular problem. Kevin Meyer over at Evolving Excellence analyzes an article about poke-yoke published in the Harvard Business Review. He points out that millions can be spent on ERP software instead of on simple flow improvement, for example. The Review’s article notes that very simple procedures caused hospitals to improve dramatically –such as washing one’s hands before surgery, or marking the limb requiring surgery.
Check out Mr. Meyer’s analysis here.
Relying on Memory Leads to Rework January 26, 2009
Posted by Jeff Fuchs in government, Lean Thinking.Tags: government, Lean Thinking, poke-yoke
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Mark Graban in the LeanBlog points to Chief Justice John Roberts’ flubbing of President-elect Obama’s swearing in as an overreliance on memory in lieu of a mistake-proofing checklist. He has a good point. Just as a pilot or (increasingly) as a medical doctor would rely on a checklist to avoid an error, Chief Justice Roberts could have used his note cards. Now, just like having to “go around” on a landing or opening up the patient to retrieve a sponge, the oath of office had to be readministered.
Whatever you call it – poke-yoke, mistake-proofing, error-proofing, Justice-proofing – looks like a few billion people just saw a huge lean case study!
Read Mark’s deeper discussion and examples here.
Relying on Memory Leads to Rework January 26, 2009
Posted by Jeff Fuchs in government, Lean Thinking.Tags: government, Lean Thinking, poke-yoke
add a comment
Mark Graban in the LeanBlog points to Chief Justice John Roberts’ flubbing of President-elect Obama’s swearing in as an overreliance on memory in lieu of a mistake-proofing checklist. He has a good point. Just as a pilot or (increasingly) as a medical doctor would rely on a checklist to avoid an error, Chief Justice Roberts could have used his note cards. Now, just like having to “go around” on a landing or opening up the patient to retrieve a sponge, the oath of office had to be readministered.
Whatever you call it – poke-yoke, mistake-proofing, error-proofing, Justice-proofing – looks like a few billion people just saw a huge lean case study!
Read Mark’s deeper discussion and examples here.
