How Well Does Your Organization Handle Problems? August 12, 2010Posted by Jeff Fuchs in leadership, Lean Thinking.
Tags: leadership, Lean Thinking
Lee Fried at Daily Kaizen recalls a Lean training session where the instructor claimed that assessing a Lean transformation was relatively easy. It depended upon how anyone in a managerial position handled a problem. For example, did they ignore it? Accept it? Or seek to fix it? Mr. Fried also finds it useful to understand how teams handle problems over time: they go from questioning the idea of a problem existing at all to taking responsibility for individual problems.
Check out Mr. Fried’s article here.